We are a boutique, family-run agency that understands the importance of operational excellence.

By working with us, you’ll remove the chaos, get organized and improve team engagement.

We’ll help you deliver more value to your customers too, from the inside out.

Some stats about the ODO team…

 

We have 30+ years of experience

in Market Research, Operations, Publishing, Digital Marketing, Sampling & Ad Tech


We’ve seen a 30% - 50% proven reduction

percentage in on-boarding time after implementing changes with our clients

There has been an overall increase of 30%

in team output and productivity post project completion

I’m Lisa, co-founder at OnDemand Operations. 

lisa@ondemand-operations.com

I’ve spent 20 years in market research, ad-tech and operations. My job is to lead teams to greater efficiency so that customers extract more value and companies make more money. In my experience, differentiating through operational excellence can help propel long term success.

Getting there is a journey and I’ve walked, and in some cases, run on that path.

OnDemand Operations is a flexible group of industry experts that has decided to take our experience and direct it at the clients we want to service. We recognize operational excellence as a key differentiator to win market share. We use a bespoke process that focuses on three critical pillars of operations to generate impact for your unique needs.

We’ll work with you to make sure you have the most effective processes and systems to reduce your risk and meet your goals.

I’m Christina, co-founder at OnDemand Operations. 

christina@ondemand-operations.com

I’m an experienced operations director with a proven track record in developing, producing and launching successful multi-platform editorial projects in New York and London. My previous work at consumer-based brands such as ELLE and Cosmopolitan and at business-to-business publications included the management of various-sized teams, generating start-up workflows and budgets as well as revisiting and improving old templates.

Efficient operations are the backbone of success for any business. I’ve seen both sides.

Working with OnDemand Operations will not only tighten up your current processes but we will also help anticipate future challenges and make sure you have the tools to keep moving forward with success.

A letter from the founders:

We are given the opportunity to grow in every situation, especially the challenging ones.

There is little doubt that the past year has presented at least one how-am-I-going-to-do-this moment for every business worldwide. Whether caused by the pandemic, or another source, the challenges have made it clear that big changes are happening.

We understand that saving money while making money is key. Between shrinking budgets, team cuts, or the need to reorganize immediately — we were personally affected by it, too. But from the hardships a bright idea was born!

Pooling our knowledge and experience to create OnDemand Operations came as naturally as you would expect for two sisters in similar places in our careers, over a cup of coffee at the kitchen table.

Along with our community of experts, we are here to help you get your business where you want it to be and to keep it going strong.

Let’s do this!

Lisa & Christina

We have impactful solutions no matter what size or stage you’re at…

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